Privacy policy

Last update: 01/13/2024

We are committed to ensuring that the collection and processing of your data from the ERBD Consulting website complies with the General Data Protection Regulation (GDPR) and the French Data Protection Act (Loi Informatique et Libertés). This policy informs you about how ERBD Consulting, its subcontractors and any partners process your personal data. This policy applies in particular to clients and users of ERBD Consulting offers and services. It may be supplemented by specific information brought to the user’s attention in relation to a particular offer or service.

Cookies

A cookie is a small computer file, a tracer, which is deposited and read, for example, when you visit a website. The use of these tools is subject to your consent if they are not strictly necessary for the operation of the site concerned.

Protection against SPAMS

In order to filter messages recognised as spam via the contact forms, we use a service that analyses the data transmitted: reCAPTCHA. Use of these forms implies acceptance of the confidentiality policies specific to these services, described below. Google reCAPTCHA (Google Ireland Limited) is a service for protecting form entries on our site. It is used to differentiate between human input and automated abuse. Use of reCAPTCHA is subject to Google Ireland Limited’s Privacy Policy and Terms of Use. Data transmitted: cookies and usage data. Place of processing: Ireland.

Form and teleservice

    Each form or teleservice limits the collection of personal data to what is strictly necessary (data minimisation) and indicates in particular:

 

 

  • What are the purposes of collecting this data?
  • whether this data is obligatory or optional for the management of your request;
  • who will be able to read it (in principle only ERBD Consulting, unless it is specified on the form that it will be passed on to a third party for the purposes of managing your request);
  • your personal data protection rights and how to exercise them with the CNIL
 
The personal data collected as part of the services offered on the ERBD Consulting website are processed using secure protocols and enable ERBD Consulting to manage the requests received in its IT applications.

What are your rights?

You have the right to access, rectify and delete your personal data. You may request the portability of this data. You also have the right to object to the processing carried out or to request that it be restricted. In addition, you may issue instructions concerning the retention, deletion or communication of your personal data after your death.

How can you exercise your rights?

You can exercise your rights and contact ERBD Consulting at any time by email [email protected] with a scan of your ID or by post with a copy of your ID to the following address: Route de l’Ancien Pont – 56130 MARZAN

If you do not receive an adequate response, you can lodge a complaint with the Commission Nationale de l’Informatique et des Libertés (CNIL).

Purposes of processing your personal data

Yellow Lisa only processes personal data for determined, explicit and legitimate purposes. Yellow Lisa does not process this data in a manner incompatible with these purposes. To this end, the purposes pursued by ERBD Consulting are the following:

Processing of contact form data

The collection, transmission and recording of data for the purpose of contacting ERBD Consulting: Sending a reply by email

Customer insight and site audience statistics

We may use data to better understand our customers or for statistical purposes to analyse our site activity and improve the services we offer. For example, we measure the number of pages viewed, the number of visits to the site, and the activity of visitors on the site and the frequency with which they return.

What data is processed?

    ERBD Consulting only processes data or a category of data if it is strictly necessary for the purpose for which it was collected. You can find information on these purposes above. ERBD Consulting processes the following categories of data:
  • Identity : First name, Last name, Email, Phone number

Who will receive your data?

The data collected is intended for the site’s internal departments and its subcontractors. The data processed may also be transmitted to the competent authorities, at their request, in the context of legal proceedings, judicial investigations and requests for information from the authorities or in order to comply with other legal obligations.

Subcontractors; Services; Non-EU ?

OVH; Website and e-mail hosting; No

How are your data secured ?

ERBD Consulting ensures that your data is treated securely and confidentially, including when certain operations are carried out by subcontractors. To this end, appropriate technical and organisational measures are put in place to prevent the loss, misuse, alteration and deletion of your personal data. These measures are adapted according to the level of sensitivity of the data processed and the level of risk presented by the processing or its implementation.

Duration of data storage

The useful administrative life (DUA) is the length of time for which archived documents, data or information must be kept and kept in a condition to be consulted and used, either by those who produced them or by archive services. You will find below the administrative useful life (ALU) applicable to the main procedures managed by ERBD Consulting. The administrative useful life covers the storage period in the active database and in the internal archives.

Procedures ; DUA

Processing of contact form data; 3 years

Modification of privacy policy

This personal data protection policy may change from time to time.

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